1. Survey Operations Administrator, On demand

(Nairobi, Kenya)

About this Role

We are currently looking for a seasoned Survey Operations Administrator in Nairobi, Kenya with experience in Operations and Research. This position is responsible for running the day-to-day operational activities which include managing project execution end to end, monitoring, reporting, and tracking project costs. This position will report to the Survey Operations Manager based out of our Nairobi office.  

Key Responsibilities:  

• Script and do quality checks on surveys to make sure they are up to the required standard.
  • Test survey instruments to ensure quality control measures are adhered to; the survey flow and content is easy to understand and meets the objective of the study.  
• Sample management:
  • Co-design strategies that meet GeoPoll and Constituent’s research needs 
  • Schedule sample strategically to various projects to ensure they meet the required goals.  
• Data collection:
  • Co-design data collection strategies that meet GeoPoll and Constituent’s research needs 
  • Develop project performance trackers, monitor performance, and provide daily updates to GeoPoll constituents on performance.
  • Raise issues with relevant teams for issue resolution. 
• Track project costs and escalate any issues related to costs to the respective managers.  
• Track and update the ticketing system with all related project details.  
• Any other responsibility assigned to you within the operations department. 

Qualifications and Skills: 

• Bachelor’s degree in research methods, survey methodology and statistics, Operations management, or related fields 
• 2+ years’ experience in Research and or Operations 
• Extremely self-motivated and highly organized 
• Strong verbal and written communication skills 
• Excellent analytical and problem-solving skills 
• Ability to take initiative and develop other team members 
• Ability to exercise good judgment and discretion in confidential matters. 
• Enjoys a fun, dynamic and challenging work environment within a start-up culture. 

EEO Statement

GeoPoll’s parent company is Mobile Accord, Inc. Mobile Accord, Inc. is an Equal Opportunity Employer and welcomes diversity. 

How to Apply

Please submit your CV, salary history and relevant work examples to [email protected] with the subject Survey Operations Administrator on or before 15th November 2022.

2. Chief Research Officer

The Chief Research Officer will be a member of the senior leadership of the organization.   

Responsibilities  

• Serve as technical expert on GeoPoll’s research activities advising on and supporting implementation of research guidelines and principles for multi-mode surveys.  
• Serve as the internal expert providing stakeholders – both internal and external – with guidance on activities including survey design, sampling methodologies, fieldwork strategies, and deliverables.   
• Support the development and design of technical proposals, solutions, and critical elements of GeoPoll’s proposals to prospective clients (NGOs, multilaterals, and commercial)  
• Represent GeoPoll in media interviews, conferences, panel participation, and publications.   
• Work collaboratively with the Director, Business Solutions, and the Business Solutions team on the most appropriate approaches, balancing budget, timelines, and client objectives, for successful execution.  
• Drive and enhance key GeoPoll publications, reports, marketing, and academic submissions, reviewing and authoring key client deliverables and/or publications as needed.  
• Participate in prospective and active client calls as appropriate.  
• Travel as needed across GeoPoll’s operating markets, meeting with prospective and existing clients, and participate in thought leadership and conferences in support of GeoPoll.  

Experience   

• Deep experience with sampling approaches and methods  
• Experience working both independently and collaboratively with teams and senior executives  
• Experience creating and innovating in market research, with a proven track record of personal achievement in research innovations  
• Experience in B2C marketing and using market research to resolve client challenges, including audience segmentation, competitive intelligence, etc.  
• Proven technical knowledge and ability to interpret large data sets with an eye on the client’s overall strategy or goals  
• Ability to manage, prioritize, and execute numerous responsibilities, often on tight timelines 

Qualifications  

• 10+ years’ experience in quantitative and qualitative research, including customer segmentation, survey research and design, and data analysis in multiple research modes.  
• Advanced degree(s) required. PhD preferred.  
• Extensive experience in drafting and responding to proposals, and RFPs.  
• Ability to produce clear, concise, and accurate E-mails, memos, white papers, summaries, minutes, documents, training materials, reports, and other documents and prepare and disseminate quality products and information internally and externally
• Cultural competence and the ability to work effectively in a multicultural environment.  

Location: fully remote or hybrid (if so desired) 

How to apply  

To apply for this opportunity, please email a cover letter and resume (as a single file, with your name as the file name) to the Sr. Director, People & Culture, Liesl Semper at [email protected].  Please put the job title in the subject line of your email.   

Applications will be reviewed on a rolling basis. This position will remain open until filled.  

3.Survey Operations Administrator, On demand

(Nairobi, Kenya)

About this Role

We are currently looking for a seasoned Survey Operations Administrator in Nairobi, Kenya with experience in Operations and Research. This position is responsible for running the day-to-day operational activities which include managing project execution end to end, monitoring, reporting, and tracking project costs. This position will report to the Survey Operations Manager based out of our Nairobi office.  

Key Responsibilities:  

• Script and do quality checks on surveys to make sure they are up to the required standard.
  • Test survey instruments to ensure quality control measures are adhered to; the survey flow and content is easy to understand and meets the objective of the study.  
• Sample management:
  • Co-design strategies that meet GeoPoll and Constituent’s research needs 
  • Schedule sample strategically to various projects to ensure they meet the required goals.  
• Data collection:
  • Co-design data collection strategies that meet GeoPoll and Constituent’s research needs 
  • Develop project performance trackers, monitor performance, and provide daily updates to GeoPoll constituents on performance.
  • Raise issues with relevant teams for issue resolution. 
• Track project costs and escalate any issues related to costs to the respective managers.  
• Track and update the ticketing system with all related project details.  
• Any other responsibility assigned to you within the operations department. 

Qualifications and Skills: 

• Bachelor’s degree in research methods, survey methodology and statistics, Operations management, or related fields 
• 2+ years’ experience in Research and or Operations 
• Extremely self-motivated and highly organized 
• Strong verbal and written communication skills 
• Excellent analytical and problem-solving skills 
• Ability to take initiative and develop other team members 
• Ability to exercise good judgment and discretion in confidential matters. 
• Enjoys a fun, dynamic and challenging work environment within a start-up culture. 

EEO Statement

GeoPoll’s parent company is Mobile Accord, Inc. Mobile Accord, Inc. is an Equal Opportunity Employer and welcomes diversity. 

How to Apply

Please submit your CV, salary history and relevant work examples to [email protected] with the subject Survey Operations Administrator on or before 15th November 2022.

Quality Assurance – Audio Recordings Reviewer

(Remote)

About the role

We are seeking multi-lingual individuals who will support our quality assurance efforts by reviewing audio recordings of research interviews. The selected candidates will be fluent in English and another language and able to review and assess the quality of the audio recordings. Experience in a research environment is helpful but not essential. Training will be provided.

Contracts are currently available for speakers of the following languages:

• Arabic & Kurdish (Iraq)
• Haitian Creole (Haiti)
• Vietnamese (Vietnam)
• Tamil & Sinhala (Sri Lanka)
• Lao (Laos)
• Urdu (Pakistan)
• Bambara (Mali)
• Somali & Oromo (Somalia)
• Hausa (Niger)
• Bengali, Gujarati, Hindi (India)

These are contract roles. The contractors’ services will be used on an “as needed” basis.

EEO (Equal Employment Opportunity) Statement

GeoPoll is an Equal Opportunity Employer and welcomes diversity. We do not discriminate based on race, religion, tribe, color, sex, gender identity, sexual orientation, age, non- disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications and merit.

Application instructions

To apply please send a cover letter and resume as a single file, with your name as the file name to [email protected]. Please use Quality Assurance – audio recordings reviewer as the email subject.

Applications that do not adhere to these requirements will not be accepted