Date
Mr. [Hiring Manager’s Name]
XYZ Manager Position
XYZ Company Name, Inc.
XYZ Company Full Address
Dear Mr/Ms. [Hiring Manager’s Last Name],
I’m thrilled about the opportunity to apply for the Technical Support position at XYZ. I have always had natural problem-solving skills, and working in tech support is the perfect job for my skill set. Helping clients solve technical issues and knowing that I’ve had a positive impact on someone each day is highly rewarding and motivating to me.
During my previous employment at Clean-World, I specialized in helping customers resolve a wide variety of technical issues. Over the course of my three-year employment, I received high ratings from clients, and I helped increase customer satisfaction from 82% to 96%. I was praised for being highly versatile, and I was one of a select group of techs who were available to assist customers in online chats, in person, and over the telephone.
I enjoy building relationships with each client and ensuring that they receive the ultimate customer support. I graduated from XYZ with a four-year degree in computer science. I am also certified as a computer support specialist and undergo additional training twice a year to ensure that I remain up to date with the latest technical services.
Thank you for taking the time to consider my resume and cover letter. I’m looking forward to finding out more about the technical support position at XYZ. Customer service is always my top priority, and it is my goal to provide the best customer service available for each client while becoming a valuable asset at XYZ. If you wish to learn more about my experience and skill set, please contact me at any time.
Sincerely,
Name
